Espacio de carga

  • mimimendoink
    Fecha de consulta 3 de mayo de 2024, 19:17

    Hola, tengo el plan bronce pero me salìa que el espacio de carga habìa llegado a su limite, no he tenido ni 300 solicitudes, borrè algunas y dejò de salir, se refiere al espacio de 1 GB?

  • Raymond Jotform Support
    Fecha de respuesta 3 de mayo de 2024, 22:48

    Hi Mimi,

    Thanks for reaching out to Jotform Support. Unfortunately, our Spanish Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Spanish, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

    I checked your account usage and see that they're well below your limits. I've also checked your forms and see that its active and can receive submissions.

    Espacio de carga Image 1 Screenshot 20

    If you received the same error, please let us know together with the link of the affected form. We also have a guide on Understanding Your Account Usage and Limits that you can check out.

    Reach out again if you need any help.

 
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