Account suspended: Password collection

  • Carlos Flores Paredes
    Fecha de consulta 3 de mayo de 2024, 20:44

    Estaba haciendo prubeas y bloquearon mi cuenta

  • Raymond Jotform Support
    Fecha de respuesta 3 de mayo de 2024, 21:20

    Hi Carlos,

    Thanks for reaching out to Jotform Support. Unfortunately, our Spanish Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Spanish, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

    I checked your account and see that your account has been suspended due to collection of login credentials. Please note that collecting sensitive details such as passwords is against Jotform's Terms of Use.

    Account suspended: Password collection Image 1 Screenshot 20

    I've gone ahead and removed the offending fields from your form. Your account has been restored and you may log in to access your forms again. Please refrain from creating similar fields to prevent potential account suspension.

    Reach out again if you need any help.

 
Su respuesta