¿Porque mi cuenta fué suspendida?

  • Andi
    Fecha de consulta 4 de mayo de 2024, 19:44

    Hola buen dia!
    Queria saber porque mi cuenta de jotform fué suspendida y como puedo reactivarla?

  • Lesther Jotform Support
    Fecha de respuesta 4 de mayo de 2024, 20:28

    Hi Andi,

    Thanks for reaching out to Jotform Support. Unfortunately, our Spanish Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Spanish, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

    Now, coming back to your question. Your form has been suspended for possible spam. If you believe that your account was suspended in error, we’ll need you to do the following:

    • Send us the URL where your form is used.
    • Send us a link to your website or proof of affiliation with a legitimate institution.
    • Change your registered email to a corporate one to avoid getting flagged again by our phishing detector.

    Send these things above to reviewers@jotform.com with Thread #14554321 as the subject, and we’ll let you know about the status of your account after we’ve done a thorough review of them.

 
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