Mi cuenta ha sido bloqueada

no logro ingresar a i cuenta y mis formulaeios no estan activos

Hola Rimón,

Gracias por contactarte con el Soporte de Jotform. Tu cuenta fue suspendida debido a que estás solicitando datos de una tarjeta de crédito en tu formulario con el ID#241271897024054. Para poder habilitar nuevamente tu cuenta y formularios es necesario que nos des tu permiso para remover estos campos que infringen los términos de uso de Jotform.

Una vez tengamos tu respuesta, podremos seguir ayudándote con esto.

Damos el permiso para remover estos campos que infringen los términos de uso
<https: /> de Jotform.
Gracias
El mié, 15 may 2024 a las 18:36, Jotform (<noreply>) escribió:
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Hi Rimón,

Thanks for reaching out to Jotform Support. Unfortunately, our Spanish Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Spanish, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

Now, coming back to your question. I deleted the offending fields with your permission, and I reactivated your account. You should be able to log in to your account.

Note that if you want to allow online payments for services or products with a form, you can to use any of our payment integrations.

Reach out again if you have any other questions.