Overquota error

    Fecha de consulta 23 de mayo de 2024, 14:27

    Buenas tardes

    Estoy tratando de hacer pruebas con un nuevo formulario en mi cuenta y me aparece el siguinte mensaje. Me puden informar que se deben realizar para poder utilizr el formulario

    Overquota error Image 1 Screenshot 20

  • Gian Jotform Support
    Fecha de respuesta 23 de mayo de 2024, 14:34

    Hi PLEX_CR,

    Thanks for reaching out to Jotform Support. Unfortunately, our Spanish Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Spanish, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

    Now, coming back to your question, your account is in overlimit status for reaching the monthly submission limit which is why the form is showing an overquota error. I refreshed your submission counter and it is down to 347/1,000. Your account is now active as well as the forms.

    Let us know if there's anything else we can help.