¿Cómo comprobar la factura?

¡Hola! estoy intentando obtener las facturas del año pasado desde Mayo hasta Octubre, pero no veo cómo hacerlo. ¿Cómo puedo conseguirlas?

Hi David,

Our Spanish Support agents are busy helping other Jotform users right now, so I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Spanish, let us know and we can have them do that. But, it might take a while until they're available again.

Now, coming back to your question, let me show you how to check your invoice:

1. On your My Forms page, hover your mouse over your Avatar/Profile Picture. 
2. Click on Settings to go to your Account Settings.
3. Under Account Settings, click on the Billing tab.
4. Scroll down a bit, and you should be able to see the Invoices section. 
5. Click on the View link on each invoice to see their details.

Also, please check if you are using a different account, as there is no previous paid subscription on this account.

Let us know if you have any other questions.

He probado a iniciar sesión con los dos correos electrónicos que uso habitualmente y en ninguno me sale el apartado de facturas.

Adjunto foto con uno de los recibos que me llegó al correo

Hi David,

I checked both of your accounts and don't see any invoice as well. Let me coordinate this to our relevant team to track the account associated with your invoice in your screenshot. I will be back as soon as I can.

Thanks for your patience, we appreciate it.

Hi David,

We were able to locate the account associated with your provided invoice. The account is email address is n4*8m*hjk6@priva*er*lay.appleid.com. If you recognize such email address, you can go ahead and log it in. You can also perform a password reset in case you forgot.

Let us know if you need any more help.