No puedo recibir instrucciones para restablecer mi contraseña.

no me llega al correo las instrucciones para reestablecer mi contraseña

Hi Denys,

Thanks for reaching out to Jotform Support. Our Spanish Support agents are busy helping other Jotform users right now, so I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Spanish, let us know and we can have them do that. But, it might take a while until they're available again.

Now, coming back to your question, is the account you're trying to reset the password for associated with the email address freemeteo51@gmail.com, which you are also using to contact us? When I check, it shows that the account is currently deleted. If this is the account you're trying to access, I can reinstate it with your confirmation. However, if you are referring to a different email address, can you share it with us so that I can check it out and see what’s going on?

Once we hear back from you, we'll be able to help you with this.

Si porfavor. Restablezca el correo

Freemeteo51@gmail.com

Hi Denys,

I've gone ahead and reinstated your account. You can now try to access it or resetting your Jotform account password is easy to do. Let me walk you through it:

1. Go to the Jotform Main page and click on Login at the top-right corner of the page.

2. In the window that opens, click on Forgot Password?.

3. Enter your email address, and then click on Send Reset Instructions.

4. You'll receive an email with instructions on how to reset your password. Open the email and click on the Reset Password button.

5. Enter your new password, enter it again to verify it, and then click on Create a New Password.

There you go. Your new password is now set, and you can use it to log into your Jotform account. You can also check out our How to Reset Your Jotform Password guide for more information.

Reach out again if you need any other help.

Hi Denys,

To keep things organized and avoid confusion, I have moved and answered your other question on a new thread. You can go ahead and check that out here.

Let us know if you need any other help.

Hi Denys,

I answered your other question on a new thread. You can go ahead and check that out here.

Let us know if there’s anything else we can help you with.