No se puede realizar el pago

Buenas tardes.

Estoy intentando realizar el pago de mi suscripción y no me ha sido posible porque, al momento de ingresar mi tarjeta, sale lo siguiente: Podrían ayudarme, por favor.

Muchas gracias.

Hello Colegio_Hontanares,

Thanks for reaching out to Jotform Support. Our Spanish Support agents are busy helping other Jotform users right now, so I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Spanish, let us know, and we can have them do that. But, it might take a while until they're available again. I forwarded this to our Billing Team. Once we hear back from them, we will circle back to this thread to let you know.

In the meantime, let us know if you need any other help.

Hello Colegio_Hontanares,

I forwarded this to the Relevant Team. Once we hear back from them, we will circle back to this thread to let you know.

In the meantime, let us know if you need any other help.

Hi there,

Thanks for patiently waiting. Please use this link to pay for your subscription.

Let us know how it goes.