Payment Inquiry from Ktaassociate

El usuario informa que tuvo un problema previo con un cobro incorrecto que fue resuelto, pero actualmente no puede acceder a su cuenta con el nombre de usuario 'Ktaassociate' y correo electrónico 'Ktaassociate@gmail.com'. Solicita asistencia para recuperar el acceso a su cuenta.

Hi ktaassociate,

Thanks for reaching out to Jotform Support. Our Spanish Support agents are busy helping other Jotform users right now, so I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Spanish, let us know and we can have them do that. But, it might take a while until they're available again.

Now, coming back to your question, I’ve reached out to the related team about this. Once they look into things, they'll reply to you here on this thread.

Reach out again if you need any other help.

Hi ktaassociate,

I've received the update from our relevant team. Your account is now active.

Let us know if you need any more help.