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natacion360Necesito saber si se pueden recuperar desde el backend los datos borrados hace menos de una hora!!
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Kyle Jotform SupportHi natacion360,
Thanks for reaching out to Jotform Support. Our Spanish Support agents are busy helping other Jotform users right now, so I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Spanish, let us know and we can have them do that. But, it might take a while until they're available again.
Now, coming back to your question, if you accidentally deleted submissions from Jotform Tables less than an hour ago and haven't purged them yet, you can restore it from the Trash. It's really easy to restore your deleted entries in Jotform Tables. Let me show you how:
- On your Jotform Submissions Table, click on the Three Dots icon in the tab next to your form's name on the upper left side of the page.
- In the dropdown list, click on Trashed Entries.
- In the menu that comes up on the right side of the page, select the Deleted Submission then, click on the Restore button and that's it.
Don't forget that trashed submissions that are not restored within 30 days will be automatically deleted. You can also check out our guide about How to Restore Deleted Submissions in Jotform Tables for more information.Give it a try and let us know if you need any help.
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natacion360Hello, I accidentally deleted that trashed information!
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Sheena Jotform SupportHi natacion360,
Unfortunately, once submissions are permanently deleted from the Trash, they cannot be recovered from the backend. Jotform Tables keeps deleted submissions in the Trash for up to 30 days, allowing you to restore them during that period. But if you have already permanently deleted them from the Trash, recovery is not possible.
Let us know if you need any other help.