Problemas para abrir enlaces en la app en lugar de en Internet

  • Profile Image
    tamara90mx
    Fecha de consulta 8 de noviembre de 2025, 16:27
    Mobile Offline
    1

    Message
    Trabajo en equipo con alguien y me pasa su enlace pero lo abre en Internet y no en la app Como hago?

    Platform
    Android

    Appversion
    2.12.29

    Deviceinfo
    User Device: samsung - SM-A346M - Handset - 14

    Source
    Report

    App
    Jotform

  • Profile Image
    Mary Jotform Support
    Fecha de respuesta 8 de noviembre de 2025, 23:37

    Hi Tamara,

    Thanks for reaching out to Jotform Support. Our Spanish Support agents are busy helping other Jotform users right now, so I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Spanish, let us know and we can have them do that. But, it might take a while until they're available again.

    Now, coming back to your question, can you share how are you accessing the link? If you are accessing a form link from your email, I'm afraid it will always open in your browser. Can you share the link that was shared with you so we can check?

    Once we hear back from you, we can get moving on a solution.