Problema al firmar notas de especialistas en serie

  • Profile Image
    sanchezjremedioprov
    Fecha de consulta 12 de noviembre de 2025, 15:30
    Mobile Offline
    1

    Message
    cuando voy a firmar las notas de los especialistas que son alrededor de 6 personas, no me devuelve a la tablasino que da las gracias y tengo que volver a presionar a cada especialista para continuar firmando

    Platform
    iOS

    Appversion
    2.12.31

    Deviceinfo
    User Device: Apple - iPad - Tablet - 18.6.2

    Source
    Report

    App
    Jotform

  • Profile Image
    Christian Ice Jotform Support
    Fecha de respuesta 12 de noviembre de 2025, 17:34

    Hi Jocelyn,

    Thanks for reaching out to Jotform Support. Our Spanish Support agents are busy helping other Jotform users right now, so I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Spanish, let us know and we can have them do that. But, it might take a while until they're available again.

    Now, coming back to your question, if you can take a screenshot of what’s happening, that'll help us to understand better what’s going on. Let me show you how to post a screenshot to our Help Center:

    1. On the Help Center page, scroll down to the Your Answer section and click on the Image icon.

    2. Drag and drop your image into the Upload box, or click on it and select your file.

    3. Then, click on the Add button in the bottom-right corner of the window.

    Problema al firmar notas de especialistas en serie Image 1 Screenshot 30

    4. To resize it, click on your screenshot and then click on one of the boxes in the corners, and drag it inward.

    5. Once you're finished, click on the Post Answer button at the bottom right of the Your Answer section.

    Problema al firmar notas de especialistas en serie Image 2 Screenshot 41 That's it. Once we hear back from you, we'll be able to help you with this.