Problemas con la recepción de información tras llenar formularios

  • Profile Image
    sensioneonone
    Fecha de consulta 17 de noviembre de 2025, 9:55
    Mobile Offline
    1

    Message
    estan llenando los formularios pero no me llega la informacion

    Platform
    iOS

    Appversion
    2.12.31

    Deviceinfo
    User Device: Apple - iPhone - Handset - 18.6.2

    Source
    Report

    App
    Jotform

  • Profile Image
    Abdul Jotform Support
    Fecha de respuesta 17 de noviembre de 2025, 12:17

    Hello Pierina,

    Thanks for reaching out to Jotform Support. Our Spanish Support agents are busy helping other Jotform users right now, so I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Spanish, let us know, and we can have them do that. But it might take a while until they're available again.

    Now, coming back to your question, could you confirm the form URL in order to investigate? Do you mean receiving the submissions via email, or viewing them in the table or in the Jotform Inbox?

    As soon as we hear back from you, we can move forward with a solution.

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