Correo de verificación

Buen día, estoy tratando de recuperar mi contraseña, pero no llega el correo para reestablecer la contraseña. He intentado varios días pero no logro que me lleguen correos, que puedo hacer?

Hi Sergio,

Thanks for reaching out to Jotform Support. Unfortunately, our Spanish Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Spanish, let us know and we can have them do that. But keep in mind that you’d need to wait until they’re available again.

I checked what you described, and you can try a few quick steps to get the password reset email to arrive:

1. Check the Spam, Junk, or Promotions folder in your email inbox.
2. Make sure your email provider hasn’t blocked messages from noreply@jotform.com
3. Try sending the reset email again using the login link.
4. If you have multiple emails, confirm you're using the correct one linked to your Jotform account.

Also take a look at this guide about account recovery.

If none of these work, can you tell me the email address of the account you’re trying to access? Once we know that, we can move forward.

Let us know once you try that so we can take the next step.