Recuperar acceso: No recuerdo el correo con el que creé mi APK en Jotform

tengo una apk creada con ustedes pero no recuerdo el correo con que la cree y le quiero dar mantemmiento https://app.jotform.com/251285121361852

Hi Sergio,

Thanks for reaching out to Jotform Support. I'm an AI assistant here to assist you.

If you don’t remember the email address you used to create your app and want to maintain it, you will need to recover your account email. If you can’t update your email because the current one is unavailable and you can’t access the verification email, please submit the form on the How to Recover Your Jotform Account page, and our team will look into it.

Reach out again if you have any other questions.

I have access to all my emails, but I don't remember which email I created it with. I've already tried the ones I have and the APK doesn't appear.

Hi Sergio,

Since you have access to multiple emails but cannot find the Jotform app or account associated with those emails, the best way to proceed is to recover your account by verifying your identity through Jotform's recovery process.

Let me help you with that:

1. Visit the How to Recover Your Jotform Account page where you can fill out a form to start the recovery process: https://www.jotform.com/help/how-to-recover-your-jotform-account/
2. Follow the instructions on that page to submit your information so the Jotform team can assist you in identifying the correct account or email associated with your app.
3. Check your email inboxes for any verification or recovery emails from Jotform after submitting the form.

This process will help you regain access to your account even if you are unsure which email was used originally.

Reach out again if you have any other questions.

Hi Sergio,

I checked and the app you are referring to is under the email address that you have used to contact us. Are you having issues logging in?

Let us know if you have any other questions.

Okay, thanks. Checking the template, the application doesn't appear on my desktop, that's why I'm wondering which email address to use to create it.
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Hi Sergio,

I can confirm that the app is under the account linked to the email address saguilera3@hotmail.com. If you can't find the app on your workspace, can you check the filter the assets type to only show the apps? Let me show you how to do it:

1. On your My Workspace page, click on the Type button to expand it.
2. In the menu, remove all the checks beside all assets except Apps.

Let us know if there's anything else we can help you with.

[cid:image001.png@01DC62E7.7B633960]
De: Jotform <noreply>
Enviado el: miércoles, 26 de noviembre de 2025 08:22 p. m.
Para: saguilera3@hotmail.com
Asunto: Re: no recuerdo con que correo
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no recuerdo con que correo
Hi Sergio,
I can confirm that the app is under the account linked to the email address saguilera3@hotmail.com<saguilera3>. If you can't find the app on your workspace, can you check the filter the assets type to only show the apps? Let me show you how to do it:
1. On your My Workspace page, click on the Type button to expand it.
2. In the menu, remove all the checks beside all assets except Apps.
[https://www.jotform.com/uploads/forum/Gian_C/1764210034_6927b5725eb58_]
Let us know if there's anything else we can help you with.
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Answered by
Gian
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