Problemas para acceder a formulario previamente llenado

  • Profile Image
    gajun
    Fecha de consulta 3 de diciembre de 2025, 21:57
    Mobile Offline
    1

    Message
    no logro accesar a un formulario que previamente llenaba sin problema

    Platform
    iOS

    Appversion
    2.12.36

    Deviceinfo
    User Device: Apple - iPhone - Handset - 26.1

    Source
    Report

    App
    Jotform

  • Profile Image
    Jeric Jotform Support
    Fecha de respuesta 3 de diciembre de 2025, 23:03

    Hi Gajun,

    Thanks for reaching out to Jotform Support. Our Spanish Support agents are busy helping other Jotform users right now, so I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Spanish, let us know, and we can have them do that. But it might take a while until they're available again.

    Now, coming back to your question, are you referring to a form under your account? If so, the form is set as Private. You must be logged in to your account to fill it out or if it's a different user, you must be assigned to the form.

    If this is a different form and account, can you provide us with the form URL? You can easily find your form's URL in Form Builder. Let me show you how:

    1. In Form Builder, in the orange navigation bar at the top of the page, click on Publish.
    2. In the Quick Share tab, click on Copy Link in the Share With Link section.

    Problemas para acceder a formulario previamente llenado Image 1 Screenshot 20Once you share the form URL with us, we’ll be able to help you better with this.