Cuenta Jotform: Cambiar correo electrónico sin confirmar el correo actual

Hola,

Quisiera cambiar mi el email de mi correo electrónico vinculado a mi cuenta de Jotform, debido a que mi correo electrónico se dio de baja, entonces no tengo forma de acceder a ese correo para hacer modificaciones en el Jotform, ya que por ejemplo para ver los envíos de formularios asignados me pide confirmar con mi correo electrónico.

Quisiera alguna solución para mi caso.

Saludos,

Hi Adriana,

Thanks for reaching out to us for help. Our Spanish Support agents are busy helping other Jotform users right now, so I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Spanish, let us know and we can have them do that. But, it might take a while until they're available again.

Now, coming back to your question, I see that you want to change the email address associated with your Jotform account as you have no more access to your old email address. Here’s a quick how-to:

1. Go to How to Recover Your Jotform Account page. It is created to help users recover their accounts.
2. Fill out the form on that page and explain the reason for the email change.
3. After submitting wait our support team to assist you with verifying your identity and updating your email address.

Let us know if there’s anything else we can help you with.