Storage: Space is not freed after deleting form submissions

Buenas tardes me ayudan necesito saber porque a pesar de eliminar los envíos de del FORMULARIO ACTUALIZACION CLIENTES, sigue salinedo como si el espacio estuviera lleno

Hi galaimportaciones857,

Thanks for reaching out to Jotform Support. Our Spanish Support agents are busy helping other Jotform users right now, so I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Spanish, let us know and we can have them do that. But, it might take a while until they're available again.

Now, coming back to your question, I see that you have difficulties with your upload space. Even you delete the submissions for your forms it will not empty space until you permanently delete the submissions. Follow these quick steps to handle it:

1. Go to Jotform Tables to see your submissions.
2. Click on Three dots icon right beside the form name below the Jotform logo.
3. Then, click on Trashed entries to see the deleted submissions.

4. Next, click on Select All to select all the deleted submissions.
5. When you click on Delete Forever, the submissions will be purged, deleted forever and then it will empty the space.

After completing the steps, it still might take some time to recalculate your space so give some time to reflect after you purged the submissions.

Give it a try and let us know if you have any other questions.