Account: Frequent logouts and lockouts due to multiple login attempts

Hola, tengo problemas con mi cuenta, estoy trabajando y cada nada me cierra la sesion, ya después de abrir sesión en reiteradas ocasiones, me bloquea y me dice que con muchos intentos.

Ya son días con este problema.

Hi,

As I checked, you appear to be logged in. There seems to be no issue with accessing your account. If you have any other questions, let me know.

Let us know if you have any other questions.

Hi paninicr,

Our Spanish Support agents are busy helping other Jotform users right now, so I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Spanish, let us know and we can have them do that. But, it might take a while until they're available again.

Now, coming back to your question, note that Jotform’s standard plans (Starter, Bronze, Silver, and Gold) are designed for a single user. As a result, logging into a new device will automatically terminate your session on any previous device. To help you get back in, I have reset your login attempts. Moving forward, ensure you are logged into only one device at a time to avoid being locked out.

Keep us posted if you run into anything else.

Entiendo.
Como puedo hacer para tener mas sesiones abiertas en otras 2 computadoras,
con el mismo usuario?
El jue, 29 ene 2026 a las 15:08, Jotform (<noreply>) escribió:
</noreply>...

Hi paninicr,

Jotform Enterprise is the only version of Jotform that supports multi-user access. You can find more information here. If you don't want to upgrade to Enterprise but need someone else to help you build or manage data, you can use the Collaboration features instead of sharing your login:

1. Form Collaboration: Click the Add Collaborators button at the top right of the Form Builder. This generates a unique link you can send to someone else. They can edit the form at the same time as you without logging into your account.
2. Table Sharing: You can share your Submissions Table with another person (via email or public link) so they can view or help manage the data from their own device while you are logged in.

Keep us posted if you run into anything else.