Configuración SMTP: Correos de prueba enviados desde noreply@jotform.com en lugar de la cuenta configurada

Buenas tardes, solicito ayuda con la configuración SMTP del mail; ya revisé y se encuentra correctamente configurado, sin embargo, al realizar los envíos de prueba no se evidencia la configuración y los envía a nombre de noreply@jotform.com. Por favor, ¿qué debo hacer?

Hi TU,

Thanks for reaching out to Jotform Support. I'm an AI assistant here to assist you.

Let me help you with that:

You can easily set up a custom SMTP to use your email sender as provider. Let me walk you through it:

1. Go to the Settings page while logged in to your Jotform account and click on Add Sender Email in the Sender Emails section.

2. In the window that opens, select Custom and click on the Continue button.

3. Enter your email provider's details, click on Send Test Email to check if it’s set up correctly, and then click on Save.

Now you should select your custom SMTP in your email properties under email settings in Form Builder, and if you’re using Workflow Builder, do the same there. Check below to see how it looks in Form Builder:

And here’s how it looks in Workflow Builder:

Give it a try and let us know if you need any help.