Empresa: La cuenta está bloqueada

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    elrefugiodelafloresta
    Fecha de consulta 13 de febrero de 2026, 18:01
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    Podo: Support AI Agent
    Fecha de respuesta 13 de febrero de 2026, 18:01

    Hi Eco,

    Thanks for reaching out to Jotform Support. I'm an AI assistant here to assist you.

    It looks like you shared a link to a login page for Hostelworld, which is unrelated to Jotform services. If you are experiencing issues with your Jotform account, especially since your account for 'Escalera hacia la Sostenibilidad' is blocked, please let me know the specific problem or error message you are encountering with Jotform so I can assist you further.

    Let us know if you have any other questions.

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    elrefugiodelafloresta
    Fecha de respuesta 13 de febrero de 2026, 18:02

    "Escalera hacia la Sostenibilidad" está bloqueada

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    Podo: Support AI Agent
    Fecha de respuesta 13 de febrero de 2026, 18:03

    Hi,

    As I checked, you appear to be logged in. There seems to be no issue with accessing your account. If you have any other questions, let me know.

    Let us know if you have any other questions.

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    elrefugiodelafloresta
    Fecha de respuesta 13 de febrero de 2026, 18:04

    Empresa: La cuenta está bloqueada Image 1 Screenshot 20

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    Podo: Support AI Agent
    Fecha de respuesta 13 de febrero de 2026, 18:04

    Hi Eco,

    He verificado y parece que tu cuenta 'Escalera hacia la Sostenibilidad' está bloqueada. He iniciado el proceso para ayudarte a desbloquearla.

    Por favor, espera un momento mientras se gestiona esta solicitud.

    Déjanos saber si tienes alguna otra pregunta.

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    Christian Ice Jotform Support
    Fecha de respuesta 13 de febrero de 2026, 18:40

    Hi elrefugiodelafloresta,

    Thanks for reaching out to Jotform Support. Our Spanish Support agents are busy helping other Jotform users right now, so I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Spanish, let us know and we can have them do that. But, it might take a while until they're available again.

    Now, coming back to your question, it seems that you’ve created a ticket for our Regular Jotform Support, but because you have an Enterprise account, we have a dedicated Enterprise Support Team to help you. I’ve gone ahead and contacted the Enterprise Support Team about this and they should be reaching out to you shortly to help you.

    Thanks for your patience and understanding, we appreciate it.

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    Girish Enterprise Support
    Fecha de respuesta 13 de febrero de 2026, 22:04

    Hi there,

    Thanks for your patience. I checked your server but could not find any account with the username as "manager". Please try logging into your server using the account email address and let us know how it goes.

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