Jotform Sign: Cumplimiento con la ley Number 27269 del Perú sobre firmas digitales

Estimado, buenas tardes, me puedes dar detalles si Jotform cumple con lo expuerto anteriormente.

Estimado equipo de Jotform, buenos días:

Nos comunicamos con ustedes para realizar una consulta respecto al uso de su plataforma para la firma digital de contratos y renovaciones laborales de nuestros colaboradores.

Deseamos informar a los trabajadores de la empresa que sus renovaciones y nuevos contratos podrán firmarse de manera digital; sin embargo, requerimos conocer con precisión el proceso para brindarles instrucciones claras. En ese sentido, agradeceremos nos puedan indicar:

1. ¿Cuál es el procedimiento que debe seguir el colaborador para firmar digitalmente el documento?
2. ¿La firma se realiza directamente desde un enlace enviado por correo electrónico o es necesario que el usuario descargue alguna aplicación adicional?
3. ¿Qué requisitos técnicos mínimos debe cumplir el colaborador para poder firmar (dispositivo, navegador, etc.)?
4. ¿Existe alguna recomendación para comunicar este proceso a los trabajadores de forma sencilla y segura?

Adicionalmente, cuando un nuevo colaborador ingresa a la empresa, registramos su correo electrónico personal mediante una declaración en la que se le informa que sus contratos y boletas de pago serán enviados por ese medio. Por ello, también deseamos confirmar si este correo puede utilizarse sin inconvenientes para el envío de documentos a firmar digitalmente.

Quedamos atentos a su orientación para implementar correctamente este proceso en nuestra organización.

Muchas gracias por su apoyo.

Hi AUTONORT_TRUJILLO_SAC,

Although I cannot provide exact information about whether Jotform Sign complies with Law No. 27269 of Peru, we have country-specific facts about electronic signature laws and regulations here.

Let us know if there’s anything else we can help you with.

pero me interesa de Perú y ahí no está.

Hi AUTONORT_TRUJILLO_SAC,

Thank you for detailing your use case. We’re happy to clarify how Jotform Sign can be used for digitally signing employment contracts and renewals.

1. What procedure should the employee follow to digitally sign the document? The process is straightforward:

• You prepare the contract in Jotform Sign, upload a PDF or create a document.
• Add signature fields and assign them to the employee.
• Send the document via email from Jotform Sign.
• The employee opens the email and clicks the secure signing link.
• They review the document and sign directly on the page/typed, drawn, or uploaded signature.
• Once completed, both parties receive a signed copy automatically by email.

2. Is the signature done directly from a link, or is an app required?

• Employees can sign directly from the secure link sent by email.
• No additional application or software download is required. The signing process works entirely in the web browser.

3. Minimum technical requirements? Employees can sign using most modern devices and browsers, including:

• Devices: Desktop, laptop, tablet, or smartphone
• Operating Systems: Windows, macOS, Android, or iOS
• Browsers: Latest versions of Chrome, Safari, Firefox, or Edge
• Internet: Stable internet connection

No special hardware or plugins are needed.

4. Recommendations for communicating the process? To keep the process simple and secure, we recommend informing employees that:

• They will receive an email with a secure link to review and sign their contract.
• They can sign from any device without installing any app.
• After signing, they will automatically receive a copy of the finalized document by email.
• The signing link is unique and should not be shared with others.

You may also include a short step-by-step guide or screenshot walkthrough in your onboarding communications.

5. Using employee's personal email addresses? Yes, you can use employees’ personal email addresses to send documents for digital signature. Jotform Sign securely delivers documents via email, and each signing link is uniquely generated for the specified recipient.

Regarding Peru-specific regulations, while Jotform Sign provides legally binding electronic signatures in many jurisdictions, compliance with specific local regulations such as Peru’s Law No. 27269 may depend on your internal legal requirements and the type of signature needed, simple, advanced, or qualified.

We recommend confirming with your legal team whether a standard electronic signature meets your organization’s compliance obligations in Peru. Jotform Sign includes features such as audit trails, timestamping, and signer authentication that help support the validity of signed documents.

Let us know if you have any other questions.