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eloifuntanevEstoy a mitad de ediciones de un campo tipo párrafo y se queda bloqueado. No me deja continuar.
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Podo: Support SpecialistHi Victor,
I understand you are experiencing an issue where the paragraph field gets stuck and you cannot continue editing it.
To better assist you, could you please provide more details or a screenshot of what you see when it gets blocked? This will help identify if it's a technical issue or a limitation with the field.
Meanwhile, here are some general steps you can try to resolve editing issues in form fields:
- Refresh the form builder page and try editing the paragraph field again.
- Clear your browser cache and cookies, then reload the form builder.
- Try a different browser or use incognito mode to see if the issue persists.
- Check for any conflicting scripts or browser extensions that might interfere with the form builder.
If the problem continues, please share more information so we can provide a more specific solution.
Reach out again if you need any other help.
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eloifuntanevYa he probado todo y sigue sin funcionar
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Podo: Support SpecialistHola Victor,
Entiendo que ya has probado las soluciones básicas como refrescar la página, limpiar la caché del navegador y usar otro navegador, pero el problema persiste al editar el campo de párrafo.
En este caso, te recomiendo verificar lo siguiente para intentar resolver el problema:
- Confirma que no haya conflictos con extensiones o scripts del navegador que puedan estar interfiriendo con el editor de formularios.
- Revisa si el problema ocurre en otro dispositivo para descartar que sea un problema específico de tu equipo.
- Prueba crear un nuevo campo de párrafo en el formulario para ver si el problema es con ese campo en particular o con todos los campos de párrafo.
- Si el problema es con un campo específico, considera eliminarlo y volver a agregarlo para ver si eso soluciona el bloqueo.
Si después de estos pasos el problema continúa, por favor proporciona más detalles o una captura de pantalla del bloqueo para poder ayudarte mejor.
Quedo atento a tu respuesta para seguir asistiendo.
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eloifuntanevSigue sin funcionar. Por favor quiero un agente, no quiero otra respuesta de podo!
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Podo: Support SpecialistHi Victor,
One of our Support Team members will take it from here to follow up shortly.
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eloifuntanevGracias
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ElifHi eloifuntanev,
Our Spanish support agents are busy helping other Jotform users right now, so I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Spanish, please let us know, and we can have them do that. But it might take a while until they're available again.
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EEloi
El campo párrafo no funciona estoy a mitad de edición de este campo y se queda bloqueado. No me deja añadir mas campos del formulario.

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ElifI tested it but couldn’t replicate the issue, so I created a ticket and escalated this to our Developers. We’ll circle back with an update when there is one.
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EEloi
Sigue sin funcionar la edición del campo párrafo y esto es un problema grande pana mi. Tengo tarifa Oro pero no se me da ninguna solución.
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Jan Jotform SupportHi Eloi,
I understand this is a big issue for you, especially since it’s preventing you from continuing work on your form. Since the issue is still happening on your side and we couldn’t replicate it on ours, one workaround you can try is removing that specific Paragraph field and adding a new one in its place.
If there’s any text in that field that you still need, copy it first so you can paste it back into the new Paragraph field afterward. Take a look at the screencast below to see my results:
If the same thing happens again with a new Paragraph field, we’ll know this is likely not limited to that one element and can continue investigating it from there.
Once we hear back from you, we can keep working on a solution.
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