App de Jotform: Error 'Request Failed. Please try again.' al abrir la aplicación

Mi App de Jotform muestra el error “Request Failed. Please try again.” inmediatamente al abrirse. URL de la App:

https://app.jotform.com/261682781480666Comportamiento:

El mensaje aparece apenas se carga la URL, antes de cualquier interacción o inicio de sesión.Ubicación:

• Argentina. Navegadores y dispositivos probados:Chrome (varios dispositivos)
• Safari (varios dispositivos)
• Acciones ya realizadas sin éxito:Limpiar la caché de formularios.
• Limpiar la caché del navegador.
• Probar en modo incógnito.
• Probar en distintos navegadores.
• Probar en varios dispositivos.
• Probar en distintas redes (Wi‑Fi/datos).

Hi Nazareno,

Thanks for reaching out to us for help. Our Spanish Support agents are busy helping other Jotform users right now, so I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Spanish, let us know and we can have them do that. But, it might take a while until they're available again.

Now, coming back to your question, when I checked your app, I saw that it's currently disabled, which is why it isn't available right now. You can easily enable your app again. Let me show you how:

1. In App Builder, in the purple navigation bar at the top of the page, click on Settings.
2. Next, under App Status, click on Disabled and then select Enabled.

Once you've enabled it, you should be able to open it without any issues. You can check out the screenshot below to see how it looks on my end:

Reach out again if there’s anything else we can help you with.

Sigue apareciendl el mismo error en cualquier dispositivo

Hi Nazareno,

I tested your app and had the same issue, so I created a ticket and escalated this to our Developers. Although we don't know exactly when it'll be fixed, we’ll circle back to this thread when we have an update.

Perfecto, necesito que se solucione lo antes posible porque se usa continuamente la aplicacion

Hi Nazareno,

I understand. We’ll keep you in the loop with any updates we get.

Consulta, tienen alguna respuesta?

Hi Nazareno,

Thanks for bearing with us. Our Developers are still working on this, and we’ll keep you posted on any progress.

Yo estoy pagando por su servicio, necesito que solucionen mi problema

Hi Nazareno,

Our Developers are actively working on this. We’ll keep you updated so you’re never left wondering what’s happening.

Thanks for your patience and understanding. We really appreciate it.

Alguna novedad?

Hola Nazareno,

Por el momento no hemos recibido ninguna actualización al respecto, pero el caso se encuentra asignado a nuestro equipo correspondiente y te dejaremos saber tan pronto recibamos alguna actualización.

Agradecemos tu paciencia.

Que tal, buenos dias, solicito una solucion hoy, la aplicacion la tengo que usar urgente para mi trabajo, si algun desarrollador puede ver este mensaje, solicito la solucion rapido

Hi Nazareno,

I know you’ve been waiting a while, and we really appreciate your patience. Our Developers are still making progress behind the scenes. We’ll be back in touch as soon as we have an update.