Traduciendo el hilo...
  • Como puedo traspasar mi cuenta a otra persona

    Profile Image
    MPG_Operaciones
    Fecha de consulta 26 de octubre de 2026 a las 15:48

    Necesito traspasar mi cuenta a otra persona de mi organización.

    Necesito hacerlo, resguardando la data.

  • Profile Image
    Kim Enterprise Support
    Fecha de respuesta 26 de octubre de 2026 a las 17:58

    Hi MPG_Operaciones,

    Thanks for reaching out to Jotform Support. Our Spanish-speaking Support agents are currently assisting other users, so I'll do my best to help you in English using Google Translate. Feel free to reply in whichever language you're most comfortable with. If you prefer assistance in Spanish, let us know, and we'll arrange for a Spanish-speaking agent to follow up when one becomes available. Note that there might be a wait.

    Regarding your request, there's no direct option to transfer account ownership to another person. However, you can change the email address associated with your Jotform account to your colleague's email address.

    Changing your account email address only takes a minute. Let me show you how: 

    1. On your Workspace page, click on your Avatar/Profile Image in the top-right corner of the screen.

    2. In the Dropdown menu that comes up, click on your name. 

    Como puedo traspasar mi cuenta a otra persona Image 1 Screenshot 50

    3. On the right side of the page, under the Email section, click on Edit.

    Como puedo traspasar mi cuenta a otra persona Image 2 Screenshot 61

    4. Next, enter the new email address you want to use and click on Save. 

    Como puedo traspasar mi cuenta a otra persona Image 3 Screenshot 72

    5. In the Confirmation window that opens, enter the Authentication Code sent to your new email and click on Verify.

    Como puedo traspasar mi cuenta a otra persona Image 4 Screenshot 83

    Once the email address has been updated and verified, your colleague will be able to sign in using the new email address. They can then update the account password to secure access to the account.

    Give it a try, and don’t hesitate to reach out if you have any other questions.

Su respuesta