PROBLEMAS DE INICIO DE SESION
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contabi.universeAsked on December 14, 2022 at 02:22 PM
Hola buen dia, tengo un problema desde este dia con el inicio de sesión, antes podria abrir en distintas computadoras mi cuenta de jotform, desde este dia solo me deja tenerla abierta en una pc y cada vez que quiero abrirla nuevamente me pude verificar por medio de codigo y cierra las sesiones abiertas de otras pc, porque esta pasando esto? Necesito poder abrirlas en varias computadoras
ejemplo de alerta que me envia
Antes utilizaba un correo de google, lo cambie a un correo de dominio propio, quise volver a poner el correo de google y no me permite hacer el cambio, estan teniendo problemas usted? o paso algo con mi cuenta?
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JessicaAnswered on December 15, 2022 at 02:26 AMJotform Support
Hello contabi.universe,
Thanks for reaching out to Jotform Support. As our Spanish support is currently not available, please allow us to assist you in English. Unfortunately, it is not possible to login into two devices now. Our system has recently implemented new security measures to further secured your already secured account. As such, if a login is made on a different device, you will be asked to input a code.
Let us know if you have any questions.
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contabi.universeAnswered on December 15, 2022 at 02:56 PM
si, que me gustaria que pueda tener varios inicios de sesion, como hago si necesito poder precargar formularios desde dos pc distintas.
Ejemplo tengo a alguien en atencion al cliente realizando citas a nuestros clientes a travez de un formulario, para no reescribir los datos personales del cliente cada vez que viene precargamos la informacion del cliente desde otro formulario y solo modificamos los datos de citas.Luego tengo otra persona en call center tambien precargando citas desde otro formulario.
Antes podia tener la sesion abierta en varias computadoras y todo marchaba bien, con este cambio he intentado compartir el formulario con colaboradores pero NO PUEDO PRECARGAR solo hacer consultas a envios, modificar formulario.
Denme una propuesta que me permita precargar formularios desde varias computadoras
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JessicaAnswered on December 16, 2022 at 01:20 AMJotform Support
Hello contabi.universe,
Thanks for reaching out to Jotform Support. Kindly allow our collaboration feature of your form and tables. Through our collaboration feature, you can assign your form and tables to a different user so they can fill your form and view your tables. However, this will require the other user to have a free account within Jotform. Once they have a free account within Jotform, please follow these steps to assign your form to them:
- In Form Builder, click on Publish.
- Choose Assign Form on the left.
- Enter the email addresses of the people you want to assign your form to.
If you have a long list of assignees, you can upload a CSV file instead.
If you wish to allow them to see your submission, please follow the steps below to assign your Tables to them:
- In Jotform Tables, click on the Share button at the top right of your screen.
- The Share button will open the following window.
- Click the Copy Link button to copy the Invitation Link.
Give it a try and let us know if you have any questions.
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contabi.universeAnswered on January 18, 2023 at 11:44 AM
Hola, probe la solucion que me brindaron pero no puedo precargar formularios desde la otra cuenta a la cual le asigne un formulario. como puedo precargar formularios desde 2 computadoras o mas
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KimAnswered on January 18, 2023 at 12:00 PMJotform Support
Hi contabi.universe,
Thanks for patiently waiting. Can you provide us a screencast of what's happening when you're trying to open up the collaboration link using your other account? You can record your steps via Loom and send us the link to the recorded video.
After we hear back from you, we’ll have a better idea of what’s going on and how to help.