How to translate the Autoresponder Email to Spanish?

  • mexicoayudate
    Fecha de consulta 3 de mayo de 2023, 13:24

    Hola buenas tardes, me estoy comunicando para preguntarles como le puedo hacer para que una vez que el cliente hace un pedido de productos las notificaciones de compra o de llenado de un formulario se los manden en español? Ya que todo lo que les llega a su correo elctronico les llega en ingles? Donde podre cambiar esa opcion ya que mis clientes solo hablan español y por ese motivo la aplicaccion y los formulario lo hice en español, pero a ellos les llega todo en ingles.

    Adjunto un mensaje de uno de ellos que salvo un formulario para llenar despues, pero si ven la informacion le sale solo en ingles. Espero me puedan ayudar con esto por favor.

    Gracias y feliz tarde!!

    How to translate the Autoresponder Email to Spanish? Image 1 Screenshot 20


  • Christian Jotform Support
    Fecha de respuesta 3 de mayo de 2023, 13:58

    Hi mexicoayudate,

    Thanks for reaching out to Jotform Support. Unfortunately, our Spanish Support agents are busy helping other Jotform users at the moment. I'll try to assist you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd prefer to receive support in Spanish, let us know and we can have them do that, but you'd have to wait until they're available again.

    As for your query, the Autoresponder Email, which is what the form responders receive after filling out your form appears to almost finished, but the email subject is still in English; here's how to amend it:

    1. Go to the Settings tab of the Form Builder.
    2. Select Emails from the left panel.
    3. Hover over the Autoresponder Email(green), then click on the Pencil icon.How to translate the Autoresponder Email to Spanish? Image 1 Screenshot 40
    4. Edit the body and/or the subject from there, then click Save.How to translate the Autoresponder Email to Spanish? Image 2 Screenshot 51

    Regarding the email seen in your screenshot on the other hand, that email is sent to the form responder if instead of submitting the form, they saved their progress, here's how to customize the email body if Save & Continue Later feature email in your preferred language:

    1. Go to the Settings tab of the Form Builder.
    2. Click on the Show More Options button.
    3. Scroll down to the Save And Continue Later option.
    4. Click on the Save And Continue Later Email option.
    5. Click on the Save Changes button after customizing the email. How to translate the Autoresponder Email to Spanish? Image 3 Screenshot 62

    Let us know if you need any more help.