Ruth Alvarez CastroAnswered on June 07, 2023 07:13 AM
Me han echo un cargo de worldpay, nunca me he dado de alta en ese sitio.... Agradecería me diesen de baja, pues no encuentro como ya q no estoy registrada ..... De todas formas hoy pondré la denuncia pertinente por estafa, protección de datos y todo lo q pueda . Un saludo y darme de baja ..........q os va salir cara la estafa
Mafe_M Jotform SupportAnswered on June 07, 2023 09:25 AM
Thanks for reaching out to Jotform Support. Unfortunately, our Spanish Support agents are busy helping other Jotform users at the moment. I'll try to assist you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd prefer to receive support in Spanish, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.
Now, let me help you with your question. Can you explain a bit more about the issue so I can get a better idea of what's happening? Did you fill out a form and ask for some information on you?
Once we hear back from you, we'll be able to move forward with a solution.
Ruth Alvarez CastroAnswered on June 07, 2023 09:50 AMNo....ni rellene nada
Ni me di de alta en ning soporte de internet.
No reconozco ese cargo ni la forma en la que han obtenido mis datos ni informaci al respecto
Enviado desde Outlook para Android<https:>
Mafe_M Jotform SupportAnswered on June 07, 2023 10:40 AM
Thank you for getting back at us. Please note that we at Jotform supply a form builder were we help our customer build online forms that would help them in their business. My apologies I am not sure I follow but in your initial request you mentioned that you have been registered with Wordpay which is a payment processor that is used to process payments for online forms. If you want to delete your account or unsubscribe it from Wordpay, please reach out to Wordpay support. They are the best team to help you out this.
Reach out again if you have any other questions.