Form over quota

  • acecolombia
    Fecha de consulta 26 de junio de 2023, 21:44

    Cordial saludo.

    Quisiera saber por qué el formulario llamado matrícula, está bloqueado para recibir información.

    Jotform Thread 5277647 Screenshot
  • Shirized Ina Garces Jotform Support
    Fecha de respuesta 26 de junio de 2023, 22:39

    Hi acecolombia,

    Thanks for reaching out to Jotform Support. Unfortunately, our Spanish Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Spanish, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

    As for the other question, I went ahead and checked your account and I can see that you're still below form your account limits. No worries, I've activated your account so you should be able to access your forms now.

    Let us know if you have any other questions.

  • acecolombia
    Fecha de respuesta 27 de junio de 2023, 7:48

    Thanks a lot for your response.

    The form is Ok now. Thanks for you help.