Error Integración Jotform Workspace for Education

  • diego.rincon
    Fecha de consulta 28 de junio de 2023, 10:06

    Buenos días: Tenemos dificultades para integrar Jotform con Google Workspace for Education, nuestro administrador de Google nos indica que Jotform no esta disponible en el Google Marketplace y por esta razón nos da el siguiente error. Ver Imagen

    Agradecemos su consejo para solucionar este problema

    Jotform Thread 5282786 Screenshot
  • Andrew Jotform Support
    Fecha de respuesta 28 de junio de 2023, 10:23

    Hi diego.rincon,

    Thanks for reaching out to Jotform Support. Unfortunately, our Portugese Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Portuguese, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

    Now, let me help you with your question.

    These errors are normally due to an authentication issue. You can remove any authorisation in your Google account by visiting https://myaccount.google.com/connections. If there are any Jotform Apps, click on the app and select delete.Error Integración Jotform Workspace for Education Image 1 Screenshot 40

    You can then remove the current integration on Jotform:

    Error Integración Jotform Workspace for Education Image 2 Screenshot 51

    You can now add a new integration and re-authenticate with Google.Error Integración Jotform Workspace for Education Image 3 Screenshot 62

    Give it a try and let us know if you need any help.

  • diego.rincon
    Fecha de respuesta 28 de junio de 2023, 10:40
    Hola andrewfife, gracias por la pronta respuesta.
    Te comento que hice el procedimiento que tu me sugeriste pero no me
    funciona para Google Sheets ni Google Drive, que sigue saliendo el
    mismo error. ver imagen.
    Saludos,
    Error Integración Jotform Workspace for Education Image 1 Screenshot 20
    Saludos,
    El mié, 28 jun 2023 a las 11:23, Jotform (<noreply>) escribió:
    </noreply>...
  • Andrew Jotform Support
    Fecha de respuesta 28 de junio de 2023, 11:07

    Hi diego.rincon,

    Thanks for getting back to me. It looks like your Google Administrator is not allowing Third-party applications to be authorized by users. Please see this Google Support document: https://support.google.com/a/answer/7281227. Please pass that on to your Google Adminstrator.

    Keep us updated and let us know if you need any more help