Request to cancel and refund

  • Gallery_VANGOGH
    Fecha de consulta 18 de septiembre de 2023, 9:41

    NECESITO CANCELAR ESTA SUBSCRIPCIÓN

    NO UTILIZAMOS ESTE SERVICIO

    ES URGENTE


  • Leland_R Jotform Support
    Fecha de respuesta 18 de septiembre de 2023, 12:00

    Hi Gallery_VANGOGH,

    Thanks for reaching out to Jotform Support. Unfortunately, our Spanish Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Spanish, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

    Now, let me help you with your question. I've cancelled your paid Bronze subscription and issued a refund for your recent payment of $264.82. Please note that it usually takes a few business days for the refund to appear on your card or in your bank account.

    Let us know if you need help with anything else.