Jotform Mobile App: Unable to fill out form

  • libiadamianj
    Fecha de consulta 18 de septiembre de 2023, 20:19

    Hola, buenas tardes.

    Intenté llenar un formulario desde la App, pero no me da ess opción. En el menú del formulario no me aparece llenar ni editar y tampoco la opción de envios. Sólo me aparece asi

    Jotform Mobile App: Unable to fill out form Image 1 Screenshot 20

  • Rica Support Team Lead
    Fecha de respuesta 19 de septiembre de 2023, 3:34

    Hi Yetzabe,

    Thanks for reaching out to Jotform Support. Unfortunately, our Spanish Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Spanish, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

    Now, let me help you with your concern. Can you please try uninstalling and reinstalling the Jotform Mobile app? If the issue persists, please share the make and model of your device to see if we can replicate the issue.

    Keep us updated and let us know if you need any more help.