no veo el cuadro de datos en los dispositivos moviles

  • empatif
    Fecha de consulta 19 de septiembre de 2023, 11:39

    Hola, me gustaria saber por que ahora no me aparece el cuadro de datos en el movil.

    En el ordenador no hay problema, solo es con los moviles

    en el Designer tampoco aparece el cuado de datos.

    Muchas gracias



    Jotform Thread 5549854 Screenshot
  • Lorelie Jotform Support
    Fecha de respuesta 19 de septiembre de 2023, 12:29

    Hi empatif,

    Thanks for reaching out to Jotform Support. Unfortunately, our Spanish Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Spanish, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

    Now, let me help you with your question. ​​I tested your form on a mobile device but couldn’t replicate the issue. Take a look at the screenshot below to see my results:

    no veo el cuadro de datos en los dispositivos moviles Image 1 Screenshot 20

    I've cleared your form cache on our server to refresh your forms. Can you go ahead and try it again and let us know how it goes? If the same thing happens again, we'll investigate it more to see if we can figure out what's going on.

    Let us know if you need any more help.

  • empatif
    Fecha de respuesta 20 de septiembre de 2023, 3:16

    hi

    now works fine, thanks