No puedo ingresar a mi cuenta.

Hola,

El día sábado cree una cuenta con ese correo. Al día de hoy, no me deja ingresar, ¿Me podrían ayudar? Cuento con un forms con una base de datos con mas de 20 registro.

Ayuda.

Gracias!

Hi Pedillos,

Thanks for reaching out to Jotform Support. Unfortunately, our Spanish Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Spanish, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

Now, let me help you with your question. After checking, I saw that the account associated with the lcasas.ov@gmail.com email address has been suspended for sending emails more than the threshold. Keep in mind that for Free accounts, you can only send 20 emails per hour, if you want to send emails more than that I would suggest upgrading your account as you can send 100 emails for paid accounts. As a one-time courtesy, I've gone ahead and reactivated your account. You can now continue working with your form.

Let us know if there's anything else we can help you with.