When will the account usage and limits reset?

  • HELGA_citas
    Fecha de consulta 1 de octubre de 2023, 18:18

    no encuentro la fecha de creación o renovación de la web, para saber en que fechas volverá a liberarse la cuota superada (por error al hacer pruebas)

  • Kim Jotform Support
    Fecha de respuesta 1 de octubre de 2023, 20:24

    Hi HELGA_citas,

    Thanks for reaching out to Jotform Support. Unfortunately, our Spanish Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Spanish, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

    Now, let me help you with your question. The account usage and limits will reset every first of the month 12am EST time. I checked your account and can see that your account limit has been reset now.

    Reach out again if there’s anything else we can help you with.