Form showing 'Not available in Offline Mode' error when viewing in Mobile App

Buenos dias! Necesitamos conocer la causa de este error. Hasta ayer todo funcionaba OK...pero hoy ya no

Hi ianusst1,

Thanks for reaching out to Jotform Support. Unfortunately, our Spanish Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Spanish, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

Now, let me help you with your question. I'm sorry you're having issues with your form. Our Developer Team is aware of the issue, and they're currently working on a solution, which will be available in the new update of the mobile app. As soon as we have an update from them, we will let you know.

Thanks for your patience while we're looking into this.

Hi ianusst1,

Thanks for patiently waiting. I just heard back from our Developer Team and they've solved the issue. Please update your app to the latest version, which is 2.8.3.

Keep us updated and let us know if you need any more help.