Verifying I'm a Human

  • Santi_sespigule
    Fecha de consulta 9 de octubre de 2023, 7:21

    Buenos días!!!

    En mi formulario ahora aparece que se verifique que soy humano, y el usuario debe jugar con imagenes, hay alguna opción para que no salga esto???


    Santi



  • Santi_sespigule
    Fecha de respuesta 9 de octubre de 2023, 8:40

    Este formulario se ejecuta en un terminal ubicado en fábrica, y todos los empleados lo usan bastantes veces al dia.

  • Mahmoud Jotform Support
    Fecha de respuesta 9 de octubre de 2023, 10:58

    Hi Santi,

    Thanks for reaching out to Jotform Support. Unfortunately, our Spanish Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Spanish, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

    Now, let me help you with your question. Please note that we have an anti-spam measure in place. The captcha is only asked when we detect unusual traffic from an IP address or if the system detects that submissions are suspected to be coming from a bot. This is because the form is used daily many times from the same IP. We whitelist paid accounts only, so, unfortunately, we can't whitelist your account at this time. If you upgrade your account in the future, reach back out and we can assist with this change. I appreciate your understanding.

    Let us know if there’s anything else we can do for you.