cuenta suspendida (ayuda)

  • claudiarodriguezm86
    Fecha de consulta 16 de octubre de 2023, 22:44

    Buenas tardes he intentado varias veces acceder a mi cuenta. se me olvido la contrasena pero ahora me dice que esta suspendida, me podrian ayudar. Gracias

  • Mary Jotform Support
    Fecha de respuesta 16 de octubre de 2023, 23:18

    Hi claudiarodriguezm86,

    Thanks for reaching out to Jotform Support. Unfortunately, our Spanish Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Spanish, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

    Now, let me help you with your question. Could you share the email address of the suspended account?

    As soon as we hear back from you, we can move forward with a solution.