Problema con la integración con Mailchimp

  • COAC
    Fecha de consulta 19 de octubre de 2023, 8:30

    He configurado la integración con mailchimp, al enviar el formulario la respuesta queda registrada en Jotform y se envia el correo de confirmación. Sin embargo no se envia la información a Mailchimp.

  • Afzal Jotform Support
    Fecha de respuesta 19 de octubre de 2023, 10:40

    Hi COAC,

    Thank you for reaching out to Jotform Support. I am currently using a translation to provide assistance, but if you want to get assistance in Spanish language, we can forward your request to our Spanish Support Team, but please note that it may take longer to receive a response.

    I understand you are having an issue with the Mailchimp integration. There could be numerous reasons why the submission data is not being transferred to Mailchimp, have you tried removing the integration and adding it back again? Please share the Form URL and we'll do a more in-depth investigation and work on finding a solution.

    Once we hear back from you, we'll be able to move forward with a solution.

  • Picazo
    Fecha de respuesta 20 de octubre de 2023, 3:51

    Desde el 18/10/2023 Mailchimp tiene problemas técnicos ... tengo integración entre Navision y Mailchip, desde el 18/10/2023, no da el error de " Error (0) The request was aborted: Could not create SSL/TLS secure channel.".. Aun teniendo la configuración recomendada: ServicePointManager.SecurityProtocol = SecurityProtocolType.Tls12

    Así que es posible que ahora mismo existan problemas para cualquier integración... puede ser.. sigo esperando respuesta del equipo de Soporte Mailchimp

  • COAC
    Fecha de respuesta 20 de octubre de 2023, 4:31

    De acuerdo, quedaremos a la espera entonces.


    https://form.jotform.com/222784881536063

  • Mary_Ed Jotform Support
    Fecha de respuesta 20 de octubre de 2023, 8:08

    Hello COAC, 

    Thanks for getting back to us and we’re sorry you’re having issues with your Mailchimp integration. I cloned your form and tested it to see if I could replicate the issue, but it is able to map my test submission data. Take a look at the screenshot below to see my results:

    Problema con la integración con Mailchimp Image 1 Screenshot 20

    Reintegrate your Mailchimp account with your Jotform and see how it goes. If you run into the same issue, let us know, and we'll do some more testing to see what's going on.

    Keep us updated and let us know if you need any more help.