Enviar un correo en una aprobación

  • modernizacionroldan
    Fecha de consulta 9 de noviembre de 2023, 6:47

    Tengo el formulario Solicitud libre Deuda

    Enviar un correo en una aprobación Image 1 Screenshot 20

    Se completa el formulario

    En la aprobación se informa que está listo para retirar (libredeuda@roldan.gov.ar)

    Luego debe llegar un mail a la persona que llegó el formulario informando que ya está listo para ser retirado

    Cuando viene a retirar, se aprueba nuevamente para marcarlo como Retirado.

    Fin del circuito

    Jotform Thread 8977771 Screenshot
  • Annaliza_O Jotform Support
    Fecha de respuesta 9 de noviembre de 2023, 9:34

    Hi modernizacionroldan,

    Thanks for reaching out to Jotform Support. Unfortunately, our Spanish Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Spanish, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

    Now, let me help you with your question. I checked your form and the approval is set up correctly. However, the recipient email is not set up correctly. When I checked your form it shows that you already have submissions and the field you use for email is short text that is the reason the form field is not showing in the approval flow. Let me show you how to fix this:

    1. Hide the email field label.
    2. Add a new email field.
    3. Go back to your approval flow and change the recipient email to the new email field.
      Enviar un correo en una aprobación Image 1 Screenshot 20

    Give it a try and let us know if you need any help.