Downloadable PDF in Thank You Page.

Hola, en la página de confirmación, creamos un botón de acción para descargar un pdf, pero no descarga bien, además está descargando en una extensión pdf_ span_span Me puedes ayudar con eso

Hi Javier,

Thanks for reaching out to Jotform Support. Unfortunately, our Spanish Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Spanish, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

Now, let me help you with your question. I believe you're referring to the option to download a PDF in the Thank You Page, as shown in the screencast below:

If so, you can modify the format of the PDF in your form Settings. Let me show you how to do that:

1. In your form Settings, go to Thank You Page.
2. Click on the Gear icon.
3. Click on the small-arrow button at the right-most part of Default Document to open PDF Editor.
4. A new window opens up. You can modify the format there according to your preference.
5. Once done, go back to form Settings, and click on Save.

Check out the screencast below to see my results:

If that’s not exactly what you’re looking for, can you explain a bit more, so I can help you better?

Once we hear back from you, we'll be able to move forward with a solution.