acceso complicado al formulario

  • avaloninmountshasta
    Fecha de consulta 16 de noviembre de 2023, 17:51

    Buenos dias,

    He notado que cuando envio el enlace del formulario a las personas, les pide una solicitud de acceso que llega a mi correo, pero cuando yo lo autorizo ya paso el momento de tomar al cliente en el impuslo de llebar el formulario y luego no vuelven a tomarlo.

    Como puedo hacer para que el acceso sea directo sin tantos filtros?



  • Kyle Jotform Support
    Fecha de respuesta 17 de noviembre de 2023, 1:22

    Hi Avaloninmountshasta,

    Thanks for reaching out to Jotform Support. Our Spanish Support agents are currently busy assisting other Jotform users. However, I'd be happy to help you in English using Google Translate and you can reply in whichever language you feel comfortable using. If you'd rather have support in Spanish, let us know, and we can have them do that. But keep in mind that you'll have to wait until they're available again.

    It looks like your form is set to private, which means all access attempts to your form through the link have to be approved by you before your users can access it. To get around that, you can make your form public like this:

    • In the Form Builder go to Publish
    • In the Quick Share tab, next to Link To Share, click on Private Form
    • Now select Public Form and close the window with the X button

    acceso complicado al formulario Image 1 Screenshot 20

    Now your form should be public and no longer require your approval to access the form.

    Give it a try, and let us know if you have any other questions.

  • avaloninmountshasta
    Fecha de respuesta 17 de noviembre de 2023, 13:15
    Thank you Kyle
    It was very helpful.
    Problem solved!!!