Account Limit: Upload Space is not updating

  • formulariowebgremcor
    Fecha de consulta 17 de noviembre de 2023, 9:22

    Ya he borrado de l papelera pero sigue sin reducir el Almacenamiento. ya limpie el cache y no se que mas hacer.

    Account Limit: Upload Space is not updating Image 1 Screenshot 20

  • Neil Jotform Support
    Fecha de respuesta 17 de noviembre de 2023, 11:30

    Hi formulariowebgremcor,

    Thanks for reaching out to Jotform Support. Unfortunately, our Spanish Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Spanish, let us know and we can have them do that. But keep in mind that you'll have to wait until they're available again.

    Now, let me help you with your question. I checked your account, and it seems that the Upload Space is now normal. I went ahead and cleared your form caches and reactivated your account. You should be able to log in and use your forms.

    Reach out again if you have any other questions.