I need to know my current upload space

Buenos días, necesito conocer el consumo en tiempo real del espacio de almacenamiento.

Tenía varios registros que me estaban ocupando un espacio innecesario en el almacén, y he procedido a eliminarlos. Llegando incluso a borrarlos por completo dentro de la papelera de Jotform Inbox.

Sin embargo, no veo que el espacio de almacenamiento haya variado.

Es decir, sin grabar más registros de almacenamiento y habiendo eliminado varios registros, el consumo de almacenamiento no ha variado. Sigue siendo el mismo. Con lo cual, necesito conocer en tiempo real, el espacio de almacenamiento del que dispongo.

Un saludo.

Hi enriquepr,

Thanks for reaching out to Jotform Support. Unfortunately, our Spanish Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Spanish, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

Now, let me help you with your question. I checked your account's upload space, which is now 884.37MB. There may be a delay before changes are made to your account, particularly when deleting submissions, but the error will be corrected automatically.

Let us know if you have any other questions.

Thank you

Hi enriquepr,

Thank you for reaching out to Jotform Support. In addition to the details my colleague Ericson if the space is not showing updated on your end after deleting submissions and uploads. Please log out and log back into your Jotform account and check the guide Understanding Your Account Usage and Limits. If you're still having the same issue, you can also clear your Jotform account cache to refresh your data space.

Reach out again if there’s anything else we can help you with.