No llegan los correos a los destinatarios

Los formatos "Pedido de Panadería V 2.0" y "Pedido de Carnicería" no están llegando a los destinatarios, aún si lo reenvío desde INBOX, tenemos varios meses sin ningun problema, pero desde ayer no esta funcionando esto, ¿podrían apoyarme resolviendo esta situación?

The "Pedido de Panadería" and "Pedido de Carnicería" formats are not reaching the recipients, even if I resend it from INBOX, we have several months without any problem, but since yesterday this has not been working, could you help me resolve this situation?

Hi jorgemunguist,

Thanks for reaching out to Jotform Support. Unfortunately, our Spanish Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Spanish, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

Now, let me help you with your question. I'm really sorry that this is happening. I'll reach out to the relevant team right now and see if they have any idea of what's going on and when it'll be fixed. I'll get back to you as soon as I can.

We really appreciate your patience and understanding while we look into this.

Hi jorgemunguist,

Thanks for patiently waiting. I just heard back from our Developer Team. They've solved the issue, so it should all be working fine now. Can you give it a try and see how it goes? 

Let us know if there's anything else we can help you with.