Account Overlimit

Buenos días

Consulta, la plataforma me muestra el almacenamiento lleno, se realizo la eliminación de archivos y de igual forma no hay espacio, la plataforma tiene algún tiempo de actualización ?

Hi ccalidadepta,

Thanks for reaching out to Jotform Support. Unfortunately, our Spanish Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Spanish, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

Now, let me help you with your question. I've recalculated your upload space counter, your account it now on Active status. Your upload space is currently at 6.22 GB / 10.00 GB.

Reach out again if you need any other help.