Offline Mode: Ability to redirect to another URL

  • dcastanedagj
    Fecha de consulta 27 de noviembre de 2023, 12:40

    Tengo configurada la dirección de la encuesta 1 a la encuesta 2 a través de una condición, funciona bien cuando la aplico online pero al hacerlo offline hace la redirección y me muestra la pagina de agradecimientos de la encuesta 1.

    Que debo hacer para que la redirección funcione en la encuesta cuando se llena offline.

    Gracias

  • Carlo Jotform Support
    Fecha de respuesta 27 de noviembre de 2023, 15:51

    Hi dcastanedagj,

    Thanks for reaching out to Jotform Support. Unfortunately, our Spanish Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Spanish, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

    Now, let me help you with your question. Unfortunately, redirection on the “Thank You” page doesn't work in offline mode. Instead of a redirection after form submission, you'll get a message like so.

    15990718972020 09 03 02 36 29 Screenshot 10 Screenshot 10

    While the feature you’re looking for isn’t currently available, rest assured we’re always working to add new services and features to Jotform. I've gone ahead and escalated your request to our Developers. When or if it's implemented depends on their workload, how viable it is, and how many other users request it. If there are any updates, we’ll circle back to this thread and let you know.