Me hackearon una cuenta de Gmail y tenía paga una suscripción en jotform

  • nouvallegraf
    Fecha de consulta 29 de noviembre de 2023, 1:19

    Hola, esa cuenta era solo para usar jotform y me la hackearon, necesito saber si puedo recuperar la cuenta de alguna manera. El mail registrado era team.bio.tech@gmail.com. gracias

  • nouvallegraf
    Fecha de respuesta 29 de noviembre de 2023, 1:45

    Ya se resolvió

  • Ryan Jotform Support
    Fecha de respuesta 29 de noviembre de 2023, 2:25

    Hi Noelia,

    Thanks for reaching out to Jotform Support. Unfortunately, our Spanish Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Spanish, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

    Now, let me help you with your question. Glad the issue has been resolved on your end. However, I checked the email address that you have provided and I was not able to see any Jotform account associated with it. If you need more assistance, do not hesitate to let us know.

    Reach out again if there’s anything else we can help you with.