Problema con hacer clic en evaluación por estrellas

  • direccion_ccss
    Fecha de consulta 13 de diciembre de 2023, 11:11

    Hola, tengo un formulario con evaluación por estrellas y no se pueden clickear, tuvimos que cambiarlo a una barra de emojis. Se resolverá este problema?


    Quedo atento, gracias

  • Mikhail Jotform Support
    Fecha de respuesta 13 de diciembre de 2023, 11:50

    Hi direccion_ccss, 

    Thanks for reaching out to Jotform Support. Unfortunately, our Spanish Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Spanish, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

    Now, let me help you with your question. I’m really sorry that this is happening. This has been identified as a known issue affecting our users, but we have already received confirmation that our Developer has successfully resolved the issue. Everything should be back to normal now. Could you please run some tests on your end to verify if the issue persists?

    Let us know if there’s anything else we can help you with.