Notification Formulaire de déclaration d'incident ne s'envoi pas

  • adm_belanger
    Asked on 24. lokakuuta 2023 klo 9.41

    Bonjour,

    Nous ne recevons pas les notifications du formulaire de déclaration d'incident sous les conditions. Pourtant, tous les paramètres semblent indiquer que ça devrait. Quel est mon erreur ?


    Notification Formulaire de déclaration dincident ne senvoi pas Image 1 Screenshot 30

    Notification Formulaire de déclaration dincident ne senvoi pas Image 2 Screenshot 41

  • Reymar Jotform Support
    Replied on 24. lokakuuta 2023 klo 17.37

    Hi info_info654,

    Thanks for reaching out to Jotform Support. Unfortunately, our French Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in French, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

    Now, let me help you with your question. Our Developers are aware of this and they've solved the issue, so it should all be working fine now. Error when form is submitted  Image 1 Screenshot 20 Screenshot 10 Screenshot 10I have cleared your form cache. Can you also clear your Jotform account cache and give it another try?

    Keep us updated and let us know if you need any more help.